Last Updated: May 19, 2026

These Terms and Conditions (“Terms”) apply to (a) your use of https://www.circleo.studio/ (the “Website”) and (b) any purchase or use of services from Circleo Studio (“Circleo,” “the Studio,” “we,” “us,” or “our”). By accessing the Website or engaging us for web design, development, maintenance, or white-label services, you agree to these Terms.

If you are engaging us on behalf of a business or agency, you confirm you have authority to bind that entity, and “you” and “Client” refers to that entity.

1. Website Usage

1.1 Permitted use. You may use the Website for lawful purposes only, including to review our work, learn about our services, and contact us.

1.2 Prohibited use. You must not:

misuse the Website (including attempting to gain unauthorised access to any systems or data);

interfere with security, availability, or performance of the Website;

use the Website to transmit unlawful, harmful, infringing, or malicious content; or

use automated scraping/crawling in a way that imposes an unreasonable load or copies content without permission.

1.3 Links. The Website may include links to third-party sites. We do not control or endorse third-party sites and are not responsible for their content, security, or policies.

1.4 Availability. We may update, suspend, or withdraw the Website (or any part of it) without notice.

2. Services (Web Design, Maintenance, and White-Label)

2.1 What we do. Circleo provides professional Squarespace web design and development services, including:

custom website design and rebuilding;

website maintenance and support;

SEO foundations and accessibility implementation/audits;

custom coding and section development; and

white-label design and build services for agencies.

2.2 Scope documents control. Services are provided on a project-by-project basis and will be described in a proposal, quote, statement of work, service agreement, maintenance agreement, or similar written document (the “Scope Documents”). If there is a conflict between these Terms and any Scope Documents, the Scope Documents will prevail for that engagement.

2.3 Changes to scope. Any work outside scope (including additional pages, features, integrations, content uploads, copywriting, or design revisions beyond what is included) may require a change request and additional fees and time.

2.4 No legal/compliance advice. We are not a law firm and do not provide legal, regulatory, tax, or compliance advice (including GDPR/Privacy, cookie compliance, accessibility compliance, or industry-specific requirements). You are responsible for obtaining professional advice where needed.

3. Client Responsibilities

To help deliver the project successfully, you agree to:

provide all necessary content (text, images, branding assets) in a timely manner and in the formats requested;

ensure you own or have licences/permissions for anything you provide (including images, fonts, music, trademarks, and testimonials);

provide feedback, approvals, and decisions within the timeframes agreed in the project schedule;

maintain an active Squarespace subscription and cover third-party costs (e.g., domains, email, premium fonts, paid plugins/integrations); and

review the site carefully before go-live and promptly report any issues.

If delays are caused by your lack of content, feedback, approvals, or access, timelines may shift and we may re-schedule the project.

4. Fees, Payment Terms, and Invoicing

4.1 Pricing. Fees are as set out in the proposal/quote or other Scope Documents. Unless stated otherwise, prices are exclusive of VAT (or other applicable taxes), which will be added where required.

4.2 Deposit. A non-refundable deposit (commonly 50%, unless otherwise agreed) is required to secure your start date. Work typically begins once the deposit is received and any onboarding requirements are completed.

4.3 Payment schedule. The remaining balance is due as stated in the Scope Documents. Unless otherwise agreed, final payment is due upon completion and prior to transfer of site ownership, handover of final deliverables, or go-live.

4.4 Late payments. If an invoice is overdue, we may (without limiting our other rights):

pause/suspend work;

withhold deliverables, logins, transfers, or launch; and/or

charge interest and reasonable recovery costs to the extent permitted by law.

4.5 Expenses and third-party costs. Third-party costs are your responsibility unless we agree in writing to pay them and invoice you.

4.6 Disputes. You must notify us in writing of any invoice dispute within 7 days of the invoice date, providing details. Undisputed amounts remain payable by the due date.

5. Intellectual Property

5.1 Client content. You retain ownership of content you provide to us. You grant us a non-exclusive licence to use, reproduce, and modify your content solely to perform the services and display the completed work in our portfolio (unless you opt out in writing).

5.2 Studio materials and pre-existing IP. Circleo retains ownership of its pre-existing materials, methods, templates, tools, code snippets, components, systems, and know-how (“Studio IP”), including any custom sections or code we have developed for reuse.

5.3 Project deliverables. Subject to full payment:

for standard web design engagements, you receive a licence to use the final design deliverables and any custom code created specifically for your site for your business purposes on that website; and

for white-label engagements, the agency/client receives the rights/licences set out in the relevant Scope Documents (including any restrictions on re-use or resale).

Unless explicitly agreed in writing, we do not assign ownership of Studio IP and we do not transfer ownership of third-party assets.

5.4 Squarespace platform. Squarespace, Inc. owns the underlying platform and its terms apply. We are not affiliated with Squarespace unless stated otherwise.

5.5 Portfolio. We may show the work (including screenshots and a link) in our portfolio and marketing. If your project is confidential (common in white-label work), you must tell us in writing before the project starts; in that case, portfolio use will be handled as agreed.

6. Third-Party Services and Integrations

6.1 Third-party providers. We may recommend or work with third-party services (Squarespace, hosting, domains, email, analytics, plugins, payment processors, scheduling tools, fonts, etc.). We are not responsible for third-party performance, outages, security, pricing changes, or terms.

6.2 Client accounts. Where possible, third-party services should be in your name. You are responsible for maintaining access, subscriptions, and compliance with their terms.

7. Timelines, Delivery, Revisions, and Approvals

7.1 Timelines. Project timelines are estimates and depend on timely client inputs. Delays caused by the client may extend timelines and may affect scheduled launch dates.

7.2 Review and acceptance. You are responsible for reviewing deliverables and providing consolidated feedback. If you do not respond within a reasonable time, we may treat deliverables as accepted for the purpose of moving the project forward.

7.3 Launch. You are responsible for final approval to go live. We are not responsible for issues arising from changes made by you or third parties after handover.

8. Maintenance and Post-Launch Support

Unless a separate Maintenance Agreement or ongoing support plan is in place, Circleo is not responsible for post-launch updates, backups, content changes, security, troubleshooting, or ongoing optimisation after handover and final payment.

9. SEO, Accessibility, and Results

9.1 SEO. We can implement SEO foundations (e.g., metadata, headings, basic technical setup). We do not guarantee specific rankings, traffic, sales, or enquiries.

9.2 Accessibility. We aim to follow good accessibility practices and can implement accessibility improvements where agreed. We do not guarantee full legal compliance with any accessibility standard unless explicitly agreed in writing, as compliance depends on ongoing content, third-party tools, and your operational practices.

10. Liability Limitations

10.1 No indirect losses. To the maximum extent permitted by law, Circleo is not liable for any indirect, incidental, special, consequential, or punitive losses, or for loss of profits, revenue, goodwill, opportunity, business, contracts, or data.

10.2 Liability cap. To the maximum extent permitted by law, Circleo’s total liability arising out of or in connection with the Website, the services, or these Terms will not exceed the total amount you paid to Circleo for the specific project or services giving rise to the claim.

10.3 Consumer rights. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

11. Indemnification

You agree to indemnify and hold Circleo harmless from claims, damages, losses, and expenses (including reasonable legal fees) arising out of:

your breach of these Terms or the Scope Documents;

content or materials you provide (including any claim they infringe third-party rights); or

your use of the Website or deliverables in a way that breaches law or third-party rights.

12. Termination

12.1 Termination for breach. Either party may terminate an engagement if the other materially breaches and does not remedy the breach within fourteen (14) days of written notice.

12.2 Effect of termination. On termination:

you must pay for work performed and costs incurred up to the termination date (including non-cancellable commitments);

any deposit remains non-refundable (unless otherwise required by law or agreed in writing); and

we will, on request and once amounts due are paid, provide deliverables completed up to that point in the form reasonably available.

13. Confidentiality

Both parties will keep confidential information confidential and will not disclose it to any third party except as required to perform the services, with consent, or as required by law. For white-label engagements, confidentiality and attribution terms in the Scope Documents (or a separate White-Label Agreement/NDA) may apply and will prevail where inconsistent.

14. Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except where mandatory consumer protection laws require otherwise.

15. Changes to These Terms

We may update these Terms from time to time by posting a revised version on our Website. Changes apply to new engagements started after the “Last Updated” date. For ongoing projects, the version in effect when your engagement begins will apply unless we agree otherwise in writing.

Contact Information:
Circleo Studio
Website: https://www.circleo.studio/